FAQs for B2B buyers

If you are not sure why you received an invoice from us, it is likely you made a purchase with one of our clients. We are a co-branded payments and invoicing provider. If you still have questions, please contact us.

To sign up for a TreviPay Pay by Invoice program, submit an application through a merchant that is a TreviPay partner. Please note that this service is available exclusively for business buyers and only through participating merchants. Contact your vendor directly to ask if they are a participating merchant.

A TreviPay credit line is exclusive to the merchant from whom you obtained it. This means you can only use your TreviPay credit line for purchases with that specific merchant.

For questions regarding your existing account or invoice, please reach out to the merchant’s invoicing support team or access the customer portal.

Sign in to the TreviPay customer portal to view and manage your invoices. We accept ACH, wire transfer, direct debit, EFT and checks. Each invoice includes clear payment instructions and bank details, so you can pay securely and on time.

Request a credit limit increase in your TreviPay customer portal by completing the request form. Our team reviews your submission and notifies you of the outcome. If approved, your new available credit limit appears in your account.

Yes. TreviPay provides data and reporting through our business intelligence tools, supports customer-specific technical requirements including integration with procurement systems and delivers electronic invoices in multiple formats to match your digital invoicing processes and compliance standards.