Explore our FAQs to learn more about TreviPay’s product capabilities and implementation process. Please contact us if you have additional questions.
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Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. In iaculis nunc sed augue lacus viverra vitae congue eu. Justo nec ultrices dui sapien eget mi proin sed.
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Your team is essential to a successful implementation. You’ll designate key stakeholders, define features and supply branding elements like logos and domains. You’ll also manage integration with TreviPay’s APIs, support customer onboarding and provide account data. Finally, your team helps shape the go-to-market strategy and supports marketing activities such as launch communications and promotional efforts.
To ensure a smooth and successful launch, TreviPay assigns a dedicated implementation manager to guide your onboarding process from start to finish. Once live, a dedicated account manager provides continuous support, helping you optimize performance. We also offer training and best practice guidance for your team to drive adoption and maximize results.
TreviPay implementation timelines depend on the complexity of your systems and configuration needs. An out-of-the-box setup can be completed in less than a month, while highly customized integrations may take six months or more. Simple development tasks, like a single endpoint or webhook, often take only one day. However, total implementation time is influenced by factors such as integration requirements, customization level and your team’s technical resources.
If you already offer net terms, TreviPay will support a seamless transition of your program and portfolio. Our implementation team includes a dedicated Project Manager, Product Manager, Credit Analyst, Account Manager and other specialists who guide you through every step. We focus on smooth change management and customer onboarding to minimize disruption and ensure a successful migration to the TreviPay platform.
While we can’t approve every applicant, TreviPay is committed to finding the best possible outcome. We collaborate with your team to review your customer portfolio in detail and craft a tailored underwriting strategy that aligns with your business goals. Our goal is to maximize approvals while effectively managing risk.
Yes, TreviPay is built to integrate with your current systems. We offer open REST APIs, webhooks and data feeds that connect with most eCommerce platforms, marketplaces, ERPs and accounting tools. Many clients integrate TreviPay directly into their checkout and order management systems for smooth order and invoice flow. Our team also develops custom plugins for popular platforms and collaborates closely with your IT team to ensure seamless integration into your tech stack.
TreviPay provides a developer-friendly integration experience with well-documented APIs, sandbox environments and step-by-step guides for embedding credit applications or enabling Pay by Invoice. Your launch is fully supported by a dedicated project manager and specialized teams across product, credit, and account management. Our Developer Portal includes everything your team needs—sample code, authentication guides and real-time support—to ensure a seamless implementation.
Read our developer docs to learn more.
TreviPay works closely with your team to create and execute a go-to-market strategy focused on capturing Share of Wallet and increasing purchases through your program. We support ongoing success through Quarterly Business Reviews (QBRs), weekly meetings with your Account Manager, and active involvement in sales calls. Our team also shares best practices and benchmarks performance across similar programs to ensure continuous growth and optimization.
TreviPay uses a comprehensive set of technical, physical, and administrative safeguards to protect purchaser data from unauthorized access. These measures are regularly reviewed and enhanced to align with evolving best practices. Our security program complies with ISO 27001, PCI-DSS and NIST 800-171 standards, supported by detailed policies covering access control, data security, acceptable use, vulnerability management and information classification to ensure robust data protection.
TreviPay operates B2B net terms programs for merchants in over 20 countries, including the U.S., Canada, Mexico, the U.K., Europe and Australia, and supports 10+ currencies out of the box. We serve buyers in 50 countries across our programs. Our global footprint continues to grow as client needs evolve, with new regions considered based on demand and volume requirements.
TreviPay enables buyers to pay via multiple methods—autopay, credit/debit cards, bank transfers, checks, ACH or wires—depending on country and currency. Buyer payment terms typically range from 30 to 60 days, with options for consolidated invoicing. Your reimbursement is made according to the agreed-upon settlement terms, often within 2 days of processing cutoff. This ensures timely and predictable cash flow.
Learn more about the settlement process in our documentation.
TreviPay provides multiple reconciliation reporting options to fit your operational needs. Whether you prefer simple, no- or low-touch reports or fully automated data feeds, we make it easy to integrate sales and settlement data directly into your internal systems. This enables seamless, automated reconciliation and reduces manual effort.
Learn more about our reconciliation reporting here in our documentation.
TreviPay delivers a co-branded payments experience that pairs your company’s branding with TreviPay’s Pay by Invoice identity. This branding appears across customer touchpoints, including emails, invoices and support communications. We ensure customers know when they’re engaging with TreviPay as a separate entity, while maintaining a unified and seamless experience.
To see co-branded examples and learn more, visit our documentation.
To support your evolving payments strategy, TreviPay gathers insights throughout the program lifecycle. We use NPS surveys, third-party research, UX studies, program-specific interviews and customer feedback initiatives like Voice of Customer and Brand Promise reviews. Additionally, we conduct Quarterly Business Reviews (QBRs) to align on goals and optimize performance—ensuring our solutions grow with your business needs.
TreviPay supports credit lines up to $25 million. Automatic credit approvals are available for amounts up to $100,000. If buyers need a higher limit, they can submit a request. Credit decisions for larger amounts are based on additional information and a thorough review process. This flexible approach ensures the right credit amount is extended to support your customers while managing risk effectively.
TreviPay owns the receivable. After a transaction is processed through our platform, we take on the credit risk and responsibility for collecting payment from the buyer. This means your business receives guaranteed payment based on your settlement terms, while TreviPay manages the invoicing and collections process—freeing your team from the burden of accounts receivable management.
TreviPay enhances cash flow by automating credit checks, underwriting and credit limit assignments in real time, helping you approve more buyers quickly and cut manual work. TreviPay can also take on the credit risk, meaning your business gets paid upfront while buyers pay on terms. This speeds up access to cash, lowers the risk of bad debt and ensures a more stable, predictable revenue stream—without tying up working capital in receivables.
TreviPay streamlines collections by automating key accounts receivable processes, including AI-driven cash flow forecasting, fraud detection and payment application. This reduces manual effort, allowing businesses to focus on core operations. Automation also helps prevent late payments and improves the overall experience for both clients and their customers.
TreviPay simplifies buyer onboarding in three key steps. First, customers fill out a digital credit application with required business details. After submission, they’re notified that their application is received and later informed of the outcome. If approved, they’re onboarded. This includes account setup and an overview of credit line terms, enabling them to start purchasing on credit quickly and efficiently.
TreviPay minimizes fraud and credit risk through advanced identity verification, real-time credit decisioning, and proprietary risk models that assess buyers before extending terms. Our platform continuously monitors transactions to detect and block suspicious behavior. For sellers, TreviPay can assume the credit risk, shielding your business from losses and allowing for safe, scalable growth with greater confidence in every transaction.
TreviPay offers flexible invoice delivery options to match your buyers’ needs and system requirements. Supported formats include PDF via email, EDI, XML, CSV, and compliant eInvoicing platforms. Buyers can also access invoices through our online customer portal. TreviPay ensures each invoice is delivered in the correct format and at the right time, helping streamline processing, meet compliance standards, and accelerate payment cycles for a smoother financial workflow.
Yes, TreviPay supports global invoicing compliance, including country-specific mandates and tax reporting rules. Its platform adapts to evolving standards, allowing you to send digital invoices in the correct format and through the right channels. This helps reduce manual effort, avoid penalties and maintain audit readiness as your business expands internationally.
Yes, TreviPay delivers flexible e-invoicing solutions that integrate with buyer systems and comply with global standards. It supports formats like PDF, EDI, XML and cXML, and enables seamless AP integration for a no-touch process. TreviPay ensures compliance with international invoicing rules and enhances the buyer experience with Level III data and custom formats—improving accuracy and reducing delays.
Yes, TreviPay provides a robust Electronic Invoice Presentation and Payment (EIPP) solution. It digitizes the invoicing process, supports formats like PDF, EDI and XML, and integrates with buyer systems. Buyers can view and pay invoices online using ACH, wire, debit or check. TreviPay also offers automated reminders, real-time account visibility and payment scheduling—helping reduce DSO and enhance the buyer experience.
TreviPay offers flexible invoice delivery options to match your buyers’ needs and system requirements. Supported formats include PDF via email, EDI, XML, CSV, and compliant eInvoicing platforms. Buyers can also access invoices through our online customer portal. TreviPay ensures each invoice is delivered in the correct format and at the right time, helping streamline processing, meet compliance standards, and accelerate payment cycles for a smoother financial workflow.
When TreviPay funds your program, we assume the credit risk and pay you on time—no matter when the buyer pays. We manage the entire collections process, including reminders, self-service options, outreach and escalations, all while protecting your customer relationships. TreviPay funding is just one of three options; you can also choose to use your own capital or a choose a bank partner to fund your net terms program.
TreviPay streamlines collections by automating key accounts receivable processes, including AI-driven cash flow forecasting, fraud detection and payment application. This reduces manual effort, allowing businesses to focus on core operations. Automation also helps prevent late payments and improves the overall experience for both clients and their customers.
TreviPay’s cash application software boosts financial accuracy by automating how payments are matched to invoices, reducing manual errors and discrepancies. This streamlines accounts receivable, improves cash flow forecasting and ensures accurate financial records. The system also helps identify fraud and manage bad debt, contributing to greater efficiency and control over financial operations.
TreviPay stands out from traditional SaaS by delivering both technology and operational services. Along with software tools, TreviPay manages credit underwriting, invoicing, collections and buyer support. This comprehensive approach lowers internal burden, improves cash flow, and enhances the customer experience—no need to build or manage complex infrastructure on your own. It’s a streamlined, scalable solution for modern B2B commerce.
