In 2023, business buyers told us they wanted more flexibility. Three years later, they’re evaluating suppliers on payment experience before making contact. The insights below are based on TreviPay’s 2026 The Evolution of the B2B Buyer Report, conducted with Murphy Research. Buyer Expectations Have Changed and So Has the Role...
In 2023, 88% of B2B buyers said they were likely to continue purchasing from their existing suppliers. That loyalty remains just as strong in 2026. What’s changed is how sellers earn it. The insights below are based on TreviPay’s 2026 The Evolution of the B2B Buyer Report, conducted with Murphy...
Shifting Expectations Around Payments, Automation and Experience Are Reshaping Supplier Relationships AI advancements and economic changes have changed what buyers want from suppliers. TreviPay’s latest research compares new findings with 2023 data to show what B2B buyers expect now: faster onboarding, flexible invoice terms and a smoother B2B payment experience across every channel. Inside the report, you’ll see how AI in...
Key Takeaways What 500 European B2B buyers told us about payment preferences Across Europe and the UK, B2B buyers are operating in a complex economic environment. Finance teams face increasing pressure to manage cash flow, navigate regulatory change and handle cross-border purchasing demands. At the same time, expectations around the purchasing experience are rising. Buyers increasingly expect...
Commercial vehicle manufacturers need strong dealer networks to earn loyalty from fleet customers. But as fleet programs grow, dealer billing, pricing consistency and payment workflows can become harder to manage across locations. Fleets expect a consistent service experience wherever work happens. That means accurate pricing, clean invoice data, predictable settlement...
Created by Flagship Advisory Partners, this report examines how B2B Pay by Invoice and the automation flywheel can streamline A/R and A/P workflows, improve cash flow and reduce friction in B2B commerce. The report also includes an analysis of the top 50 retailers in the US and Europe with a...
From invisible payments to AI-powered credit risk – are Australian businesses ready for what’s next? As global innovations in B2B payments accelerate, Australia is poised for transformation. TreviPay’s global experts have released their 2026 predictions highlighting the convergence of AI, embedded finance, compliance and integration and how these trends will...
The business sector underpins the world’s economy. By some estimates, it makes up 72% of the OECD’s total GDP. Businesses can be categorized into two main types based on the market they serve. Analysts predict that the B2B eCommerce market will grow approximately 18% annually between 2004 and 2030. This is all made possible...
There’s something uniquely energising about a room full of people who genuinely care about fixing complex problems. That’s what we experienced at Crossroads Live Sydney—where payments professionals, procurement leaders, financial thinkers and tech innovators came together to freely share ideas and discuss solutions. As host (and occasional referee), I had...
Held on April 29 at London’s Canary Wharf, leaders gathered at the Crossroads FinTech salon to discuss the future of B2B payments and digital transformation. TreviPay’s Allen Bonde reflects on this thought-provoking afternoon. This discussion explored how today’s volatile environment is accelerating B2B innovation across six key themes: crisis-driven urgency...
A Q&A on Fixing the O2C Process in APAC The way businesses buy is changing, and if your Order-to-Cash (O2C) process isn’t keeping up, you’re making it harder for customers to do business with you. 87% of buyers want a B2C-like purchasing experience and 90% expect suppliers to understand their...
Big changes are coming to VAT compliance in the EU. The VAT in the Digital Age (ViDA) proposal has officially been approved by the Economic and Financial Affairs Council (ECOFIN), setting the stage for a complete overhaul of how businesses handle VAT across the EU. For multinational companies, ViDA isn’t...
