Get to know TreviPay and our services by exploring our FAQs. If you still have questions, contact us.
B2B companies partner with TreviPay to create better purchasing experiences. We combine eCommerce and offline sales for greater visibility into buyer behavior. TreviPay extends credit on your behalf and provides invoicing at checkout. We can configure your solution to fulfill the purchasing requirements of your buyers. TreviPay brings the ease of B2C transactions to B2B companies.
TreviPay provides your customers with a dedicated credit line and net terms while guaranteeing your payments—so you can grow without tying up working capital. We replace costly A/R systems and staff by managing underwriting, billing and collections for you. All touchpoints, including invoices, calls and portals, are branded to your business, giving buyers a consistent, seamless experience and improving your cash flow and DSO.
TreviPay’s pricing is typically a transaction fee deducted from your settlement, with rates generally 30% lower than traditional credit card processing. Fees vary by program, industry and volume, and include components for platform use, services, risk and working capital. For zero-float programs (matching buyer payment terms), the working capital fee is removed. We’re fully transparent with pricing and help clients identify hidden costs in in-house net terms programs—improving both efficiency and customer experience.
Managing your B2B credit program internally can be costly, risky and inefficient, especially when you need to keep up with changing regulations. TreviPay provides a scalable, tech-driven alternative that reduces administrative burdens, ensures compliance and enhances the customer experience. With automated workflows and expert risk management, TreviPay helps you focus on core operations while we handle credit, billing and collections more efficiently and securely.
TreviPay enhances the B2B buying experience by providing customers with dedicated credit lines and seamless purchasing across all your sales channels once onboarded. It includes email reminders, real-time account visibility and dedicated support to help your customers manage spending with ease. The result is a smoother, more efficient transaction process that builds satisfaction and loyalty.
Watch our Buyer Experience Demo to learn more.
TreviPay offers scalable support options to match your business needs. Your customers benefit from automated invoice reminders, transparent payment terms and 24/7 access to a self-service portal to view and manage their accounts. If further assistance is needed, TreviPay’s live-human support team is available by phone or email for help with billing or account questions—removing the follow-up burden from your team.
TreviPay is based in Overland Park, Kansas (USA) and operates globally, with team members in North America, Latin America, Europe and the Asia-Pacific region—including an office in Australia. Our worldwide presence allows us to support clients and customers across time zones, offering localized expertise in customer service and risk management to help your business succeed in any market.
TreviPay is not a factoring provider. Unlike factoring, where a third party buys receivables at a discount, TreviPay underwrites each purchaser and extends credit directly for every transaction. Your business receives payment (less a transaction fee) based on the agreed terms, and TreviPay invoices and collects from the buyer. Our platform offers purchasing controls and rich transaction-level data requested by enterprises delivering transparency and flexibility that factoring solutions do not typically provide.
Yes, TreviPay delivers a true omnichannel solution, supporting net terms across all purchasing channels. Whether buyers are shopping online through eCommerce, purchasing in-store, working with a sales representative or using machine-to-machine (M2M) processes via ERP systems, TreviPay ensures a seamless, consistent payment experience. This flexibility allows businesses to offer net terms wherever their buyers choose to transact, enhancing convenience and supporting scalable growth.
TreviPay’s managed services differ from traditional BPO by providing a technology-first, fully-integrated solution. Rather than just offloading manual tasks, TreviPay embeds into your operations with automation, real-time data and system integrations. We manage invoicing, credit decisions and collections while delivering a consistent buyer experience. TreviPay also assumes credit risk and supports compliance, e-invoicing and localization—reducing back-office workload and enabling seamless global scale.
Accounts receivable automation enhances cash flow and reduces Days Sales Outstanding (DSO) by streamlining invoicing, payment processing and collections. Tools such as auto-reconciliation, real-time credit approvals and payment reminders help minimize errors and accelerate payments. This leads to quicker access to working capital and improved financial forecasting, allowing businesses to operate more efficiently and predictably.
If you are not sure why you received an invoice from us, it is likely you made a purchase with one of our clients. We are a co-branded payments and invoicing provider. If you still have questions, please contact us.
To sign up for a TreviPay Pay by Invoice program, submit an application through a merchant that is a TreviPay partner. Please note that this service is available exclusively for business buyers and only through participating merchants. Contact your vendor directly to ask if they are a participating merchant.
A line of credit with TreviPay credit is exclusive to the merchant from whom you obtained it. This means you can only use your TreviPay credit line for purchases with that specific merchant.
For questions regarding your existing account or invoice, please reach out to the merchant’s invoicing support team or access the customer portal.
Implementation plans vary by project. We will work with you to create an efficient timeline.
You will need to appoint a program owner to manage the implementation and ongoing relationship. We also need information from accounting and IT about current and future processes.
Yes. We will assign a program manager for implementation and an account manager once your TreviPay platform is live.
TreviPay provides a dedicated credit line for your customers, so you can use working capital to fuel growth and still offer Net30 terms. TreviPay can replace expensive accounts receivable resources and systems, and doesn’t require expertise in underwriting, billing and collections. We guarantee payment which minimizes risk, improves cash flow and reduces your DSO. All invoices, phone calls and account portals with visibility to credit lines display your brand for a seamless customer experience.
Our teams are located in multiple locations around the globe. Our headquarters is Overland Park, Kansas, and we have teams located across North America, Latin America, Europe and Australia.
No. TreviPay manages cash flow by accelerating payments. We end the need for working capital to finance customer credit lines. We do not buy outstanding debt.
Yes, we provide data and rich reporting in our business intelligence tools. We can meet technical requirements to support your customers and integrate with procurement systems. We can also send electronic invoices to meet any digital invoice need.
Unfortunately, no, but we do everything we can to find a yes and work with your team to review your customer portfolio to make sure we’re coming up with the best underwriting strategy possible for your business.
We invoice based on the terms set in your agreement.
Using invite and sign, we route invitations through your CRM for instant onboarding. Once your customer creates an account, we can provide credit decisions in less than 30 seconds. We review accounts that are not approved and request more information if needed.
We offer many payment options including ACH, wire, direct debit, EFT, check or cash.
On average, our transaction fees represent a 30% savings over credit cards. Plus, we provide a better buying experience for B2B customers. We can help you identify the true cost of your current solutions and compare it to the cost of working with TreviPay. Contact us to learn more.
You will receive guaranteed payment from TreviPay on behalf of your customer in as little as 48 hours.
We offer automatic credit decisioning up to $100,000. We can extend less or more credit with additional information and further review.
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