In 2023, business buyers told us they wanted more flexibility. Three years later, they’re evaluating suppliers on payment experience before making contact. The insights below are based on TreviPay’s 2026 The Evolution of the B2B Buyer Report, conducted with Murphy Research. Buyer Expectations Have Changed and So Has the Role...
In 2023, 88% of B2B buyers said they were likely to continue purchasing from their existing suppliers. That loyalty remains just as strong in 2026. What’s changed is how sellers earn it. The insights below are based on TreviPay’s 2026 The Evolution of the B2B Buyer Report, conducted with Murphy...
Key Takeaways Manufacturing payments become more complex when distributor networks, contract pricing and billing workflows do not connect cleanly. Integration across ERP, commerce and invoicing systems often determines whether payment operations scale or create more manual work. Trade credit remains central to manufacturing purchasing, which raises the importance of credit...
Key Takeaways Retail A/R complexity increases with high transaction volume, frequent returns, promotions and multiple-locations. Manual workflows create reconciliation delays and slow down cash flow. Automated invoicing reduces errors and provides cleaner financial data. Embedded credit programs and centralized net-terms management increase sales. Retail POS integration, ERP connectivity and eCommerce...
This might be uncomfortable to hear, but a consistent national account program is no longer a competitive differentiator in the commercial vehicle market, particularly in North America. If you can’t deliver, you’re not in the conversation. Differentiation happens in what you build on top of it through pricing strategy, integrations...
Shifting Expectations Around Payments, Automation and Experience Are Reshaping Supplier Relationships AI advancements and economic changes have changed what buyers want from suppliers. TreviPay’s latest research compares new findings with 2023 data to show what B2B buyers expect now: faster onboarding, flexible invoice terms and a smoother B2B payment experience across every channel. Inside the report, you’ll see how AI in...
B2B buyers want a faster, easier way to purchase. TreviPay helps businesses deliver a modern payment experience with instant purchasing power, flexible net terms, clear account visibility and built-in controls. From checkout to account management, TreviPay makes buying simpler. Approved buyers can purchase quickly, manage invoices, track account activity and...
Key Takeaways Why Accounts Receivable is Particularly Challenging in Manufacturing Manufacturers face more manual reconciliation points than any other industry. High-volume orders and long production cycles create constant friction in the cash conversion process. Contract pricing, distributor discounts and milestone billing add layers of complexity that make it difficult to...
As distribution models evolve, travel intermediaries are managing more sophisticated payment flows than ever before, from handling pay-ins and pay-outs across markets while supporting a growing range of payment methods. Based on recent research by Edgar, Dunn & Company, including interviews with travel intermediaries across Europe with global operations (OTAs,...
Many retailers believe their B2B finance operations are more mature than they actually are. On the surface, invoices go out, payments come in, and orders keep moving. But beneath that B2B payment often lies a web of manual workarounds: email-based approvals, spreadsheet-driven tracking, inconsistent invoicing formats and reactive collections. These...
Commercial vehicle manufacturers need strong dealer networks to earn loyalty from fleet customers. But as fleet programs grow, dealer billing, pricing consistency and payment workflows can become harder to manage across locations. Fleets expect a consistent service experience wherever work happens. That means accurate pricing, clean invoice data, predictable settlement...
While my team and I have been focused on payments innovation and the role of pay by invoice in retail, some super interesting things are also happening in the world of travel, especially when it comes to travel intermediaries. Our friends at Edgar Dunn (EDC) recently published an article that...
