This event is in the past. The webinar recording is available to view on demand. See below for link.
Join us on April 12, 2022 for a look into the recent Forrester Research report, The Future Of Payments: Simplicity Underpins Future Payment Fabric. This live webinar will cover today’s most important B2B payments trends. Here’s an overview of the insights we’ll be discussing:
Payments technology innovation over the past decade was mainly focused on consumers to remove fiction and make payments invisible. This approach has prioritized additive innovations that add more layers and complexity to the payments fabric. Now the world of payments is increasingly complex; billions of customers pay millions of firms using hundreds of payment methods. Something has to give.
The summit has been scaled and a flag planted firmly in the ground.
If the last decade was all about consumers and mobile payments, the next belongs to B2B payments. Rather than a bewildering array of payment options at checkout, components that simplify the presentation of payment methods will thrive, as too will friction-busting solutions that automate B2B payments, offer greater insight, or open up access to new customer segments.
Key learnings will make the B2B innovation wave different. The focus will shift to embedding payment technology (not payments) and mitigating complexity. Alleviating friction will be rooted in making payments simple, mitigating complexity and rebundling capabilities to offer both horizontal and vertical solutions that capitalize on networks.
The B2B Payments Trends We’ll Explore
During this webinar, guest speaker Jacob Morgan, principal analyst at Forrester, will take a deep dive into the Forrester Research report, including these topics:
Platforms will create their own networks.
“Large firms, including utilities and telcos, will seek to orchestrate their own payment platforms, making user experiences consistent across payment methods, enabling tighter control over payments, and turning on new revenue streams.”1
Fragmentation will give way to aggregation and orchestration.
“Future payment leaders, however, will shift their strategy to focus on reassembling capabilities and services to offer both horizontal and vertical solutions that specialize and simplify.”2
The dominance of B2B2X players.
“Many of the recent high-growth payment providers such as Adyen, Rapyd and Stripe have deliberately targeted platforms and developers to scale quickly via a B2B2X model.”3
The Future of Payments, a fireside chat, and Q&A
Access the On-Demand Webinar
1 Forrester Research, The Future Of Payments: Simplicity Underpins Future Payment Fabric, 2022, 11.
2 Ibid, 8.